Privacy policy

We process personal data lawfully, transparently and fairly, for predetermined purposes and only to the extent necessary to achieve the purposes.
When processing personal data, we strive to keep it accurate, secure, confidential, properly stored and protected.
When processing your personal data, we comply with the General Personal Data Protection Regulation (hereinafter - GDPR), the Law on Legal Protection of Personal Data of the Republic of Lithuania, as well as the personal data processing requirements set forth in other legal acts.


What is this document?
1.1. After reading this privacy policy (hereinafter - Privacy Policy), you will learn how and for what purposes we process your personal data, where we get it from, who we provide it to and how we store it, and what your rights are as a subject of personal data.
1.2 The privacy policy also determines the privacy conditions for the use of our website www.kvapniosdalybos.lt (hereinafter - the Website) and our accounts on social networks (kvapniosdalybos).


Please read this Privacy Policy carefully, because every time you visit our Website and/or social network accounts, you agree to the terms of the Privacy Policy.


If you use the Website, it means that you have read and agreed to this Privacy Policy and the purposes, methods and procedure of processing your personal data specified in it. If you do not agree with the Privacy Policy, you have no right to use the Website.
2.1 The term "personal data" used in this Privacy Policy is any information that can be used to identify you - directly or indirectly determine your identity. Personal data includes surname, first name, date of birth, postal or e-mail address. postal address, residential address, telephone number, bank account details.
2.2 The Privacy Policy applies to all persons who visit the Website, as well as to actions that you may perform on the Website.

What principles do we follow?


When processing your personal data, we:
3.1 we will process your personal data in a legal, fair and transparent manner;
3.2 we will comply with the requirements of valid and applicable legal acts, including GDPR;
3.3 we will collect your personal data for established, clearly defined and legal purposes and will not continue to process them in a way incompatible with those purposes, except to the extent permitted by legal acts;
3.4 we will take all reasonable measures to ensure that personal data that is not accurate or complete, taking into account the purposes of its processing, is immediately corrected, supplemented, suspended or destroyed;
3.5 we will keep them in such a form that your identity can be determined no longer than is necessary for the purposes for which the personal data is processed;
3.6 we will not provide personal data to third parties and will not disclose them, except for the cases specified in the Privacy Policy or in the cases established by legal acts;
3.7 we will ensure that your personal data is processed in such a way that adequate security of personal data is ensured through the application of appropriate technical or organizational measures, including protection against unauthorized or unlawful data processing and against accidental loss, destruction or damage.


How do we collect your personal data? What personal data do we process and for what purposes?


4.1 We collect personal data provided to us by customers and/or visitors to our website (name, surname, address, e-mail address, phone number, bank account details) using: account registration form, when purchasing goods, after they provide us with their personal data online or in a different way. Personal data provided by customers and/or visitors to our website is collected and processed for the purposes of fulfilling orders, formulating and simplifying and/or speeding up orders, as well as for the purposes of administration of requests and/or claims, exchange or return of goods, and may be collected and processed for direct marketing purposes.


How long do we store your personal data?


5.1 Personal data provided to us by customers and/or visitors to our website is stored as long as it is necessary to fulfill the purposes specified in this privacy policy. Despite the storage period specified above, we can keep the personal data provided to us by customers and/or visitors to our website as long as it is necessary, if the personal data was used in the course of an illegal act.

External websites


6.1 The website may contain links to external websites - websites of our business partners or websites where our goods and/or services are advertised. When following such links to any of the websites, please note that these websites and the services available through them have their own separate privacy policies and we are not responsible or liable for these policies or for any personal data collected on these websites or services, such as contact or location details. Please review these policies before submitting personal data to these websites or using any services.


What rights do you have?


7.1 You have the right to access your personal data that we hold, upon presentation of a document confirming your identity.
7.2 You also have the right to request correction of your personal data when they are inaccurate, to request to limit the processing of your personal data (in this case you will not be able to purchase our goods), to receive your personal data processed by us in a structured and computer-readable format.
7.3 You also have the right to know about the processing of your personal data, to get acquainted with your personal data and how they are processed, to demand the destruction of your personal data or to stop processing them (except for the cases provided for in this privacy policy), the right to the transfer of personal data, the right not to consent to the processing of your personal data or to withdraw your consent to the processing of your personal data at any time, or to the processing of personal data for one or more specific purposes, to file a complaint about the processing of personal data to a competent authority, if you believe that your personal data is being processed in violation of the law requirements of the acts.

Payments in the electronic store are processed using the makecommerce.lt platform, which is managed by Maksekeskus AS (Niine 11, Tallinn 10414, Estonia, reg. no.: 12268475), therefore your personal information, required for payment execution and confirmation, will be transferred to Maksekeskus AS."

How to contact us?
You can submit requests or inquiries regarding your personal data by e-mail. by mail info@kvapniosdalybos.lt.